:root{--bg: #f4f7fb;--surface: #ffffff;--card: #ffffff;--border: #e2e8f0;--border2: #cbd5e1;--accent: #0066ff;--accent2: #0052cc;--accent-dim: #eff6ff;--accent-glow: rgba(0, 102, 255, .16);--primary: #0a2540;--text: #1e293b;--muted: #64748b;--muted2: #94a3b8;--danger: #ef4444;--warn: #f59e0b;--info: #0284c7;--purple: #7c3aed;--success: #10b981;--shadow-sm: 0 1px 2px rgba(15, 23, 42, .05);--shadow-md: 0 10px 24px rgba(15, 23, 42, .07)}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%}body{font-family:Outfit,sans-serif;background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:var(--bg)}::-webkit-scrollbar-thumb{background:var(--border2);border-radius:3px}.app-shell{display:flex;height:100vh;overflow:hidden}.main-content{flex:1;overflow-y:auto;min-width:0;background:linear-gradient(180deg,#ffffffc7,#f4f7fb00 240px),var(--bg)}.page{width:100%;max-width:1480px;margin:0 auto;padding:24px 28px 32px}.page-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:20px}.page-title{font-size:23px;font-weight:800;color:var(--primary);letter-spacing:0;line-height:1.15}.page-sub{color:var(--muted);font-size:13px;margin-top:4px}.card{background:var(--card);border:1px solid var(--border);border-radius:8px;padding:18px;box-shadow:var(--shadow-sm)}.stat-card{background:var(--card);border:1px solid var(--border);border-radius:8px;padding:18px;transition:transform .2s,border-color .2s;cursor:default}.stat-card:hover{transform:translateY(-2px)}.sidebar{width:248px;background:var(--primary);border-right:1px solid rgba(255,255,255,.08);display:flex;flex-direction:column;flex-shrink:0;height:100vh;position:sticky;top:0}.sidebar-logo{display:flex;justify-content:center;align-items:center;padding:18px 16px 14px;border-bottom:1px solid rgba(255,255,255,.1)}.sidebar-nav{flex:1;padding:10px 8px;overflow-y:auto;scrollbar-color:rgba(255,255,255,.22) transparent}.sidebar-footer{padding:10px 8px 12px;border-top:1px solid rgba(255,255,255,.1)}.nav-btn{display:flex;align-items:center;gap:9px;width:100%;background:none;border:none;cursor:pointer;padding:8px 10px;border-radius:7px;font-family:inherit;font-size:13px;font-weight:500;color:#ffffffb8;transition:all .18s;text-align:left;text-decoration:none}.nav-icon{width:24px;height:24px;border-radius:6px;display:inline-grid;place-items:center;flex:0 0 24px;background:#ffffff14;color:#ffffffc2;font-size:10px;font-weight:800;letter-spacing:0}.nav-label{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.nav-btn:hover{background:#ffffff14;color:#fff}.nav-btn.active{background:var(--accent);color:#fff;box-shadow:0 8px 18px #0066ff42}.nav-btn.active .nav-icon{background:#ffffff2e;color:#fff}.sidebar-user{display:flex;align-items:center;gap:10px;padding:10px;border-radius:8px;background:#ffffff12;border:1px solid rgba(255,255,255,.09);margin-bottom:8px}.sidebar-user-name{font-size:13px;font-weight:700;color:#fff;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-user-role{font-size:10px;color:#ffffff9e;text-transform:uppercase;letter-spacing:.06em}.sidebar-logout{color:#fecaca}.sidebar-logout:hover{background:#ef444424;color:#fff}.tecwise-brand{display:inline-flex;align-items:center;gap:12px}.tecwise-brand-mark{width:118px;max-height:42px;object-fit:contain}.tecwise-brand-compact .tecwise-brand-mark{width:112px;filter:brightness(0) invert(1)}.tecwise-brand-text{display:flex;flex-direction:column;line-height:1.05}.tecwise-brand-name{font-size:11px;font-weight:800;color:var(--primary);text-transform:uppercase;letter-spacing:.08em}.tecwise-brand-product{font-size:20px;font-weight:800;color:var(--accent)}.tecwise-brand-compact .tecwise-brand-text{display:none}.btn-accent{background:var(--accent);border:none;border-radius:7px;padding:9px 16px;color:#fff;font-family:inherit;font-size:13px;font-weight:700;cursor:pointer;transition:opacity .2s,transform .15s;white-space:nowrap}.btn-accent:hover{background:var(--accent2);opacity:1;transform:translateY(-1px)}.btn-ghost{background:#fff;border:1px solid var(--border);border-radius:7px;padding:8px 16px;color:var(--muted);font-family:inherit;font-size:12px;cursor:pointer;transition:all .2s}.btn-ghost:hover{border-color:var(--accent);color:var(--accent)}.btn-danger{background:#fef2f2;border:1px solid #fecaca;border-radius:7px;padding:10px 16px;color:var(--danger);cursor:pointer;font-family:inherit;font-size:13px;width:100%;transition:all .2s}.btn-danger:hover{background:#fee2e2}.inp{background:#fff;border:1px solid var(--border);border-radius:7px;padding:9px 12px;color:var(--text);font-family:inherit;font-size:13px;width:100%;transition:border-color .2s;outline:none}.inp:focus{border-color:var(--accent)}.inp::placeholder{color:var(--muted2)}textarea.inp{resize:vertical}.ticket-row{background:var(--card);border:1px solid var(--border);border-radius:8px;padding:12px;cursor:pointer;transition:all .18s}.ticket-row:hover,.ticket-row.sel{border-color:var(--accent);background:var(--accent-dim)}.tab-bar{display:flex;gap:2px;background:var(--bg);border-radius:8px;padding:4px;margin-bottom:16px}.tab-btn{background:none;border:none;cursor:pointer;padding:7px 14px;border-radius:6px;font-family:inherit;font-size:12px;font-weight:500;color:var(--muted);transition:all .18s;flex:1}.tab-btn.active{background:var(--card);color:var(--primary)}.badge{display:inline-flex;align-items:center;border-radius:20px;font-weight:600}.badge-sm{font-size:11px;padding:3px 10px}.badge-xs{font-size:10px;padding:1px 7px}.toggle{width:44px;height:24px;border-radius:12px;cursor:pointer;position:relative;transition:background .2s;border:none;flex-shrink:0}.toggle-thumb{width:18px;height:18px;border-radius:50%;background:#fff;position:absolute;top:3px;transition:left .2s}@keyframes slideIn{0%{transform:translate(80px);opacity:0}to{transform:translate(0);opacity:1}}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.animate-in{animation:fadeIn .3s ease}.spinning{animation:spin 2s linear infinite}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:12px}.grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:14px}.grid-5{display:grid;grid-template-columns:repeat(5,1fr);gap:14px}.notif{position:fixed;top:20px;right:20px;z-index:9999;padding:12px 20px;border-radius:12px;font-size:13px;font-weight:500;box-shadow:0 8px 32px #00000080;animation:slideIn .3s ease}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000b8;z-index:200;display:flex;align-items:center;justify-content:center;animation:fadeIn .2s ease}.modal-box{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:32px;width:460px;max-width:95vw;animation:fadeIn .2s ease}.score-bar{background:var(--border);border-radius:4px;height:4px;overflow:hidden}.score-fill{height:100%;border-radius:4px;background:linear-gradient(90deg,var(--accent2),var(--accent));transition:width .4s ease}.ai-panel{background:var(--accent-dim);border:1px solid rgba(0,102,255,.22);border-radius:8px;padding:14px;margin-bottom:10px}.ai-result{background:#f8fafc;border:1px solid var(--border);border-radius:8px;padding:16px;font-size:13px;line-height:1.8;color:var(--text);white-space:pre-wrap}.solution-box{background:#f0fdf4;border:1px solid #bbf7d0;border-radius:8px;padding:14px;font-size:13px;color:#166534;line-height:1.7}.bar-chart{display:flex;align-items:flex-end;gap:12px;height:120px}.bar-col{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px}.bar-fill{width:100%;border-radius:4px 4px 0 0;background:linear-gradient(180deg,var(--accent),var(--accent2));min-height:4px;transition:height .5s ease}.avatar{border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0}.status-dot{width:10px;height:10px;border-radius:50%;border:2px solid var(--card);position:absolute;bottom:0;right:0}.field-label{font-size:10px;color:var(--muted);text-transform:uppercase;letter-spacing:.08em;margin-bottom:5px}.erp-grid-2{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:18px;align-items:start}.erp-stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:18px}.erp-card-list{display:grid;gap:10px}.erp-row{border:1px solid var(--border);border-radius:8px;background:#fff}.catalog-layout{display:grid;grid-template-columns:minmax(0,1fr) 390px;gap:18px;align-items:start}.catalog-filters{display:grid;grid-template-columns:minmax(0,1fr) 210px;gap:10px;margin-bottom:12px}.catalog-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:12px}.service-card{min-height:190px}.sticky-panel{position:sticky;top:18px}.automation-rule{display:grid;grid-template-columns:260px minmax(0,1fr) minmax(0,1fr);gap:18px}.tickets-layout{display:grid;grid-template-columns:360px minmax(0,1fr);gap:18px;align-items:start}.tickets-layout-single{grid-template-columns:1fr}.dashboard-stats{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px;margin-bottom:20px}.dashboard-stat{all:unset;display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:112px;padding:14px 10px;background:var(--card);border:1px solid var(--border);border-radius:8px;cursor:pointer;text-align:center;box-shadow:var(--shadow-sm);transition:transform .15s,box-shadow .15s,border-color .15s}.dashboard-stat:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:18px}.sla-alert-grid{display:grid}.login-page{min-height:100vh;background:linear-gradient(180deg,#ffffff 0%,var(--bg) 58%);display:flex;align-items:center;justify-content:center;padding:24px}.login-card{width:min(430px,100%);padding:34px;background:var(--surface);border:1px solid var(--border);border-radius:10px;box-shadow:0 22px 58px #0a254024}@media (max-width: 1180px){.dashboard-stats{grid-template-columns:repeat(3,minmax(0,1fr))!important}.catalog-layout,.erp-grid-2,.dashboard-grid,.sla-alert-grid{grid-template-columns:1fr!important}.sticky-panel{position:static!important}}@media (max-width: 980px){.app-shell{min-height:100vh;height:auto;overflow:visible}.sidebar{width:220px}.grid-3,.grid-5{grid-template-columns:repeat(2,minmax(0,1fr))}.automation-rule,.tickets-layout{grid-template-columns:1fr!important}}.mobile-header,.mobile-bottom-nav{display:none}@media (max-width: 760px){.app-shell{display:block;padding-top:60px;padding-bottom:96px;min-height:100vh;box-sizing:border-box}.sidebar{display:none!important}.mobile-header{display:flex;position:fixed;top:0;left:0;right:0;height:60px;background:var(--primary);border-bottom:1px solid rgba(255,255,255,.08);padding:0 16px;align-items:center;justify-content:space-between;z-index:1000;box-shadow:0 4px 20px #00000026}.mobile-header-side{min-width:84px;z-index:2}.mobile-header-brand{position:absolute;left:50%;transform:translate(-50%);z-index:1}.mobile-bottom-nav{display:flex;position:fixed;bottom:20px;left:50%;transform:translate(-50%);width:calc(100% - 32px);max-width:420px;height:66px;background:#0a192fd9;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border:1px solid rgba(255,255,255,.08);border-radius:20px;z-index:1100;justify-content:space-around;align-items:center;box-shadow:0 16px 36px #0000004d;padding:0 8px;box-sizing:border-box}.mobile-nav-btn{display:flex;flex-direction:column;align-items:center;justify-content:center;text-decoration:none;color:#ffffff8c;transition:all .2s cubic-bezier(.4,0,.2,1);flex:1;height:100%;border-radius:12px}.mobile-nav-btn svg{transition:transform .2s ease}.mobile-nav-btn span{font-size:9px;font-weight:700;margin-top:4px}.mobile-nav-btn.active{color:var(--accent)}.mobile-nav-btn.active svg{transform:translateY(-2px);filter:drop-shadow(0 2px 6px rgba(0,102,255,.4))}.page{padding:18px 14px 24px}.page-header{display:grid}.page-header .btn-accent{width:100%}.catalog-filters,.grid-2,.grid-3,.grid-5{grid-template-columns:1fr!important}.dashboard-stats{grid-template-columns:repeat(2,1fr)!important;gap:10px!important}.catalog-grid{grid-template-columns:1fr}.card,.login-card{padding:14px}}.tickets-layout-kanban{grid-template-columns:3fr 2fr!important}.kanban-view{display:flex;gap:16px;overflow-x:auto;padding-bottom:16px;min-height:calc(100vh - 280px);align-items:flex-start;scrollbar-width:thin}.kanban-column{flex:1;min-width:290px;max-width:360px;background:var(--card);border:1px solid var(--border);border-radius:12px;padding:14px;min-height:450px;max-height:calc(100vh - 260px);display:flex;flex-direction:column;box-shadow:0 4px 12px #0000001a}.kanban-column-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:14px;padding-bottom:10px;border-bottom:1px solid rgba(255,255,255,.06)}.kanban-column-title{font-size:13px;font-weight:700;color:var(--text);display:flex;align-items:center;gap:8px;text-transform:uppercase;letter-spacing:.5px}.kanban-column-count{font-size:11px;font-weight:700;color:var(--muted);background:#ffffff0f;padding:2px 8px;border-radius:8px}.kanban-cards{display:flex;flex-direction:column;gap:10px;overflow-y:auto;flex:1;padding-right:2px;scrollbar-width:thin}.kanban-card{background:var(--bg);border:1px solid var(--border);border-radius:10px;padding:12px;cursor:pointer;transition:all .2s cubic-bezier(.4,0,.2,1);display:flex;flex-direction:column;position:relative}.kanban-card:hover{transform:translateY(-2px);border-color:#0066ff4d;box-shadow:0 6px 16px #0003}.kanban-card.selected{border-color:var(--accent);background:#0066ff0d}.kanban-card-id{font-size:9px;color:var(--muted);font-weight:700}.kanban-card-title{font-size:13px;font-weight:600;color:var(--text);margin-top:6px;margin-bottom:10px;line-height:1.4;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.kanban-card-footer{display:flex;justify-content:space-between;align-items:center;margin-top:4px;border-top:1px solid rgba(255,255,255,.03);padding-top:8px}.kanban-card-actions{display:flex;gap:6px}.kanban-action-btn{background:#ffffff0d;border:1px solid rgba(255,255,255,.06);border-radius:6px;width:24px;height:24px;display:flex;align-items:center;justify-content:center;color:var(--muted);cursor:pointer;font-size:11px;transition:all .15s ease}.kanban-action-btn:hover{background:var(--accent-dim);color:var(--accent);border-color:var(--accent)}.login-page{display:flex;align-items:center;justify-content:center;min-height:100vh;background:linear-gradient(135deg,#095ada,#0040b0)!important;position:relative;overflow:hidden;padding:20px;width:100%}.login-card{background:#ffffffd9!important;backdrop-filter:blur(15px) saturate(120%)!important;-webkit-backdrop-filter:blur(15px) saturate(120%)!important;border:1px solid rgba(255,255,255,.4)!important;border-radius:24px!important;padding:40px!important;width:100%!important;max-width:440px!important;box-shadow:0 20px 40px #00000026,inset 0 1px #ffffff80!important;color:#1e293b!important;position:relative;z-index:10}.login-page .tecwise-brand-name{color:#0d2c54!important;font-weight:800!important}.login-page .tecwise-brand-product{color:#06f!important;font-weight:800!important}.login-page .tecwise-brand-mark{filter:none!important}.login-card .field-label{color:#334155!important;font-size:13px!important;font-weight:600!important;text-transform:none!important;letter-spacing:normal!important;margin-bottom:6px!important;display:block!important;text-align:left!important}.login-card .inp{background:#fff!important;border:1px solid #cbd5e1!important;border-radius:10px!important;color:#1e293b!important;padding:12px 16px!important;width:100%!important;font-size:14px!important;transition:all .2s ease!important;margin-bottom:14px!important}.login-card .inp::placeholder{color:#94a3b8!important}.login-card .inp:focus{border-color:#095ada!important;box-shadow:0 0 0 3px #095ada26!important;outline:none!important}.login-card .btn-accent{background:#06f!important;border:none!important;border-radius:10px!important;color:#fff!important;padding:14px!important;font-size:14px!important;font-weight:700!important;cursor:pointer!important;transition:all .2s cubic-bezier(.16,1,.3,1)!important;box-shadow:0 4px 12px #06f3!important;margin-top:10px!important}.login-card .btn-accent:hover{background:#0052cc!important;transform:translateY(-1px)!important;box-shadow:0 6px 16px #0066ff4d!important}.login-card .btn-accent:active{transform:translateY(0)!important}.login-card .demo-accounts-card{margin-top:24px;padding:16px;background:#00000005!important;border:1px solid rgba(0,0,0,.05)!important;border-radius:16px!important}.login-card .demo-account-row{display:flex;justify-content:space-between;align-items:center;padding:8px 0;border-bottom:1px solid rgba(0,0,0,.04)!important}.login-card .demo-account-row:last-child{border-bottom:none!important}.login-card .demo-account-email{font-size:12px;color:#475569!important}